Immigrate to Canada as an Other customer and information services representative

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Immigrate to Canada as an Other customer and information services representative in 2023

 

If you have experience as an Other customer and information services representative then you are in luck. Your skills are wanted in Canada and you can Immigrate via the Federal Skilled Work Visa, The Federal Skilled Trades Visa, on the Canada Experience Class pathway or on a Provincial Nominee Program.

 

Other customer and information services representatives are on the Canadian National Occupations Classification (NOC) List under the code of 6552 and are eligible to move to Canada. Despite many Other customer and information services representatives migrating to Canada over the past few years, Other customer and information services representatives are still in high demand across Canada from both a National and Provincial basis.

 

Canada recognizes that in other countries Other customer and information services representatives are employed under different job titles and positions.  Therefore, Canada will class you as Other customer and information services representatives  if your current job title is that of:

 

  • Accounts information clerk

 

  • Adjustment clerk

 

  • Automobile dealerships service representative

 

  • Bill complaints investigator

 

  • Bus information clerk

 

  • Bus schedule information clerk

 

  • Bus service information clerk

 

  • Business office service representative – telecommunications

 

  • Call centre agent – customer service

 

  • Client service clerk

 

  • Compensation agent

 

  • Complaints adjuster

 

  • Complaints clerk – customer service

 

  • Complaints clerk – telephone system

 

  • Complaints specialist – customer service

 

  • Contact centre agent – customer service

 

  • Counter enquiries clerk

 

  • Courtesy desk clerk

 

  • Customer information service clerk – insurance

 

  • Customer information service representative – retail

 

  • Customer relations clerk

 

  • Customer satisfaction representative

 

  • Customer service adviser

 

  • Customer service agent

 

  • Customer service assistant

 

  • Customer service clerk

 

  • Customer service monitor – telephone system

 

  • Customer service operator – telephone system

 

  • Customer service representative – call centre

 

  • Customer service representative – insurance

 

  • Department store information clerk

 

  • Enquiries clerk

 

  • Express and freight information clerk

 

  • Hospital information clerk

 

  • Hotel information clerk – contact centre

 

  • Inbound customer service representative – contact centre

 

  • .

 

  • .

 

To Immigrate to Canada as an Other customer and information services representative your day to day duties and responsibilities in your current job must be:

 

  • Customer service representatives in retail establishments

 

  • Answer in person or on the phone enquiries from customers

 

  • Investigate complaints regarding the establishment’s goods services and policies

 

  • Arrange for refunds exchange and credit for returned merchandise

 

  • Receive account payments

 

  • Receive credit and employment applications.

 

  • Contact centre agents

 

  • Take customer orders for goods or services

 

  • Financial investigators

 

  • Investigate possible unethical conduct or breaches of securities or commodity futures laws by persons or companies that trade in securities and commodity futures or that provide related financial services.

 

You must have these minimum qualifications to immigrate to Canada as an Other customer and information services representative

 

  • Completion of secondary school is usually required.

 

  • Completion of some college or other post-secondary programs may be required.

 

  • Clerical or sales experience may be required.

 

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Minimum work experience required to migrate to Canada as an Other customer and information services representative

 

You will be expected to have at least 1 year (1,560 hours total / 30 hours + per week), continuous full-time employment as an Other customer and information services representative or part time equivalent within the last 10 years.

 

Getting your Other customer and information services representative qualifications credentialed for Immigrating to Canada

 

An Educational Credential Assessment (ECA) is a report that evaluates your educational credentials as an Other customer and information services representative and confirms if your education is equivalent to a completed Canadian degree, diploma, or certificate.. Here is a step-by-step guide to getting an ECA for Canada as an Other customer and information services representative.

 

Step 1: Choose a designated ECA organization for your Other customer and information services representative qualifications

 

Firstly, you need to choose a designated organization that is authorized by the Canadian government to provide ECAs. The designated organizations are:

 

Comparative Education Service (CES)

International Credential Assessment Service (ICAS)

World Education Services (WES)

 

Step 2: Check the ECA requirements

 

The requirements for an ECA as an Other customer and information services representative may differ depending on the designated organization you choose. You should check the organization’s website to know their specific requirements for your country of education and academic credentials.

 

Step 3: Gather required documents

 

Gather all the required documents that the organization requires for your Other customer and information services representative ECA assessment. These documents include academic transcripts and certificates. Make sure the documents are complete and translated into English or French if they are in another language.



 

Step 4: Receive the ECA report

 

Once the assessment is complete, the designated organization will send you an ECA report. The report will confirm the Canadian equivalency of your educational credentials and allow you to make an Express Entry application to immigrate to Canada as an Other customer and information services representative.

 

As an Other customer and information services representative Immigrating to Canada you are also required to take a Language test

 

If you are applying for immigration to Canada as an Other customer and information services representative, you need to take an English or French language test to demonstrate your proficiency in either language. Here is a step-by-step guide to getting an English or French language test for Canada immigration:

 

Step 1: Determine which language test you need

 

With you occupation of Other customer and information services representative you will need to determine which language test you need to take, depending on your immigration program and your language proficiency. The most commonly accepted tests for English are the International English Language Testing System (IELTS) and the Canadian English Language Proficiency Index Program (CELPIP). For French, the most commonly accepted test is the Test d’évaluation de français (TEF).

 

Step 2: Register for the test

 

Once you have determined which test you need to take, you will need to register for the test with the appropriate testing organization. For IELTS and CELPIP, you can register online on their respective websites. For TEF, you can register online on the website of the Chambre de commerce et d’industrie de Paris (CCIP).

 

Step 3: Prepare for the test

 

Before taking the test, it is recommended that you prepare by reviewing the test format and practicing your language skills. Most testing organizations offer study materials and practice tests that you can use to prepare. Obviously by being a professional Other customer and information services representative you will have a good knowledge of language. However, do treat the language test with respect and do your preparation.

 

Step 6: Take the test

 

On the day of the test, arrive at the testing center on time and bring the necessary identification documents with you.

 

For Canadian immigration as an Other customer and information services representative, language proficiency is evaluated on a points based system, where you can earn points based on your results in an approved language test. The Canadian government currently recognizes three language tests for immigration purposes:

 

  • International English Language Testing System (IELTS)

 

  • Canadian English Language Proficiency Index Program (CELPIP)

 

  • Test d’évaluation de français (TEF)

 

Here’s a breakdown of how many points you can earn in each of the four language skills for each test:

 

IELTS for Other customer and information services representatives

 

  • Listening: CLB 4-4.5 (6 points), CLB 5 (7 points), CLB 5.5-6 (8 points), CLB 6.5 (9 points), CLB 7-9 (10 points)
  • Reading: CLB 4 (6 points), CLB 5 (7 points), CLB 6 (8 points), CLB 7-9 (9 points)
  • Writing: CLB 4 (6 points), CLB 5 (7 points), CLB 6 (8 points), CLB 7-9 (9 points)
  • Speaking: CLB 4-5 (6 points), CLB 5.5 (7 points), CLB 6-7 (8 points), CLB 7-9 (9 points)

 

CELPIP for Other customer and information services representatives

 

  • Listening: CLB 4 (4 points), CLB 5 (5 points), CLB 6 (6 points), CLB 7 (7 points), CLB 8-9 (8 points)
  • Reading: CLB 4 (4 points), CLB 5 (5 points), CLB 6 (6 points), CLB 7 (7 points), CLB 8-9 (8 points)
  • Writing: CLB 4 (4 points), CLB 5 (5 points), CLB 6 (6 points), CLB 7 (7 points), CLB 8-9 (8 points)
  • Speaking: CLB 4 (4 points), CLB 5 (5 points), CLB 6 (6 points), CLB 7 (7 points), CLB 8-9 (8 points)

 

TEF for Other customer and information services representatives

 

  • Compréhension de l’oral (Listening): NCLC 4 (145-180) (CLB 4) (6 points), NCLC 5 (181-216) (CLB 5) (7 points), NCLC 6 (217-248) (CLB 6) (8 points), NCLC 7-9 (249-300) (CLB 7-9) (9 points)
  • Compréhension de l’écrit (Reading): NCLC 4 (121-150) (CLB 4) (6 points), NCLC 5 (151-180) (CLB 5) (7 points), NCLC 6 (181-206) (CLB 6) (8 points), NCLC 7-9 (207-249) (CLB 7-9) (9 points)
  • Expression écrite (Writing): NCLC 4 (181-225) (CLB 4) (6 points), NCLC 5 (226-270) (CLB 5) (7 points), NCLC 6 (271-309) (CLB 6) (8 points), NCLC 7-9 (310-360) (CLB 7-9) (9 points)
  • Expression orale (Speaking): NCL

 

Express Entry application to Immigrate to Canada as an Other customer and information services representative

 

  • Create an online account: Visit the Government of Canada’s immigration website and create an online account. You will need to provide your personal information and create a username and password.

 

  • Complete your profile: Once you have created an account, you can complete your Express Entry profile. This will include information about your occupation as an Other customer and information services representative, education, work experience, language ability and other personal details. Make sure to provide accurate information and upload all required documents, such as language test results and work reference letters.

 

  • Calculate your Compreensive Ranking System (CRS) score: Once you have completed your profile, the CRS will automatically calculate your score based on the information you provided. Your CRS score will determine your eligibility for permanent residence as an Other customer and information services representative and your ranking in the Express Entry pool. The most up to date CRS Calculator for {pluralocc} is below:

 

AgeWith a spouse or common-law partnerWithout a spouse or common-law partner
(Maximum 100 points)(Maximum 110 points)
17 years of age or less00
18 years of age9099
19 years of age95105
20 to 29 years of age100110
30 years of age95105
31 years of age9099
32 years of age8594
33 years of age8088
34 years of age7583
35 years of age7077
36 years of age6572
37 years of age6066
38 years of age5561
39 years of age5055
40 years of age4550
41 years of age3539
42 years of age2528
43 years of age1517
44 years of age56
45 years of age or more00
Migrate to Canada from Australia English Language Points
Canadian Language Benchmark (CLB) level per abilityWith a spouse or common-law partnerWithout a spouse or common-law partner
(Maximum 128 points)(Maximum 136 points)
Less than CLB 400
CLB 4 or 566
CLB 689
CLB 71617
CLB 82223
CLB 92931
CLB 10 or more3234
Official languages proficiency - second official language
Maximum points for each ability (reading, writing, speaking and listening):
6 with a spouse or common-law partner (up to a combined maximum of 22 points)
6 without a spouse or common-law partner (up to a combined maximum of 24 points)
Canadian Language Benchmark (CLB) level per abilityWith a spouse or common-law partner Without a spouse or common-law partner 
(Maximum 22 points)(Maximum 24 points)
CLB 4 or less00
CLB 5 or 611
CLB 7 or 833
CLB 9 or more66
Migrate to Canada from Australia Points for Education
Level of EducationWith a spouse or common-law partnerWithout a spouse or common-law partner
(Maximum 140 points)(Maximum 150 points)
Less than secondary school (high school)00
Secondary diploma (high school graduation)2830
One-year degree, diploma or certificate from  a university, college, trade or technical school, or other institute8490
Two-year program at a university, college, trade or technical school, or other institute9198
Bachelor's degree OR  a three or more year program at a university, college, trade or technical school, or other institute112120
Two or more certificates, diplomas, or degrees. One must be for a program of three or more years119128
Master's degree, OR professional degree needed to practice in a licensed profession (For “professional degree,” the degree program must have been in: medicine, veterinary medicine, dentistry, optometry, law, chiropractic medicine, or pharmacy.)126135
Doctoral level university degree (Ph.D.)140150

 

  • Submit your profile: Once you have reviewed your profile and confirmed that all information is accurate and up-to-date, you can submit it to the Express Entry pool. You will be given a profile number and an Express Entry Job Seeker validation code which you will need to attach to your Other customer and information services representative job applications.

 




 

      • Receive an Invitation to Apply (ITA): If you meet the eligibility requirements as an Other customer and information services representative for one of the three Express Entry-managed programs (Federal Skilled Worker Program, Federal Skilled Trades Program, Canadian Experience Class), you may be invited to apply for permanent residence. ITAs are issued to Other customer and information services representative applicants with the highest CRS scores  and are issued during regular Express Entry draws.

 

      • Submit your application for permanent residence: If you receive an ITA, you will have 90 days to submit a complete application for permanent residence, including all required forms and documents. If you need assistance visit Migration Consultant.

 

CRS Points Score for an Other customer and information services representative Immigrating to Canada in 2023

 

      • January 14, 2023 – CRS score cutoff for Other customer and information services representatives: 454
      • October 3, 2022 – CRS score cutoff for Other customer and information services representatives: 422
      • September 1, 2022 – CRS score cutoff for Other customer and information services representatives: 462
      • August 18, 2022 – CRS score cutoff for Other customer and information services representatives: 403
      • August 5, 2022 – CRS score cutoff: 382
      • July 21, 2022 – CRS score cutoff for Other customer and information services representatives: 357
      • July 8, 2022 – CRS score cutoff: 369
      • June 23, 2022 – CRS score cutoff: 357
      • June 10, 2022 – CRS score cutoff: 368
      • May 31, 2022 – CRS score cutoff: 380
      • May 20, 2022 – CRS score cutoff for Other customer and information services representatives: 397

 

Should you score 400 or over on your Express Entry CRS then there is a very good chance you’ll be able to Migrate to Canada as an Other customer and information services representative without a Job Offer or Provincial Nomination.

Jobs in Canada for Other customer and information services representatives

 

The Job market in Canada for Other customer and information services representatives remains strong and is expected to do so for the next five years. Unemployment for qualified Other customer and information services representatives in Canada is well below average.  An entry-level Other customer and information services representative with less than 5 years of experience can expect to earn an average Salary of around $73500 whilst an Other customer and information services representative with mid-level experience can expect to earn an average total compensation of $99600.

 

An experienced Other customer and information services representative with 10 to 20 years of experience can expect to earn an average total compensation of $189086 and an Other customer and information services representative with late-career experience can expect to earn an average total compensation of $340787.

 

 

Immigrate to Canada as an Other customer and information services representative

Immigrate to Canada as an Other customer and information services representative

Editor in Chief - EmigrateCanada.com at EmigrateCanada.com | Website | + posts

Editor in Chief - EmigrateCanada.com

Dr. Montague John (PhD), is one of the World’s leading Canadian Immigration experts. Affectionately known as “Monty” he established EmigrateCanada.com more than 25 years ago and it has grown to be one of the most reliable sources of Canada Immigration information.

In 2022 Dr. Montague John (PhD) published his book, “How to Immigrate to Canada” as EmigrateCanada.com, which featured as Bestseller in its Category for several weeks. Montague co-ordinates all the qualified contributors at EmigrateCanada.com and serves as Editor-in-Chief.